Payment Policy

1. Overview

At SoleSwiss, we are committed to secure, transparent, and efficient transactions.
This Payment Policy applies to all purchases made through https://www.soleswiss.com

2. Accepted Payment Methods

SoleSwiss accepts the following trusted payment options:

  1. American Express
  2. Apple Pay
  3. Diners Club
  4. Discover
  5. Google Pay (GPay)
  6. Maestro
  7. Mastercard
  8. PayPal
  9. Shop Pay
  10. UnionPay
  11. Visa

Bank Deposit (Direct Bank Transfer)

We also accept Bank Deposit as a payment method.
Bank details (account number, routing number, and instructions) will be provided during checkout or via confirmation email.
Orders will be processed only after the payment has been received and verified.

3. Secure Transactions

We use SSL encryption and trusted third-party processors to protect your financial and personal information.
SoleSwiss does not store your credit card or banking details.

4. Payment Timing

Full payment is required at the time of placing your order.
Orders will not be processed or shipped until payment is successfully authorized and received.

5. Pricing & Taxes

  • All prices are listed in USD ($).
  • Applicable U.S. sales tax is calculated at checkout based on your shipping address.
  • Prices may change at any time, but confirmed orders will not be affected.

6. Currency & Conversion

If you pay using a non-USD currency, your bank or payment provider may apply currency conversion rates or additional fees.
These charges are outside SoleSwiss’s control.

7. Failed or Declined Payments

If a payment is declined or fails, the order will not be processed.
Please contact your bank or try another payment method if this happens.

8. Fraud Prevention

To protect our customers and business, SoleSwiss may perform verification checks on suspicious transactions.
Orders may be delayed or cancelled if fraudulent activity is suspected.

9. Refunds

Refunds, when applicable, will be issued to the original payment method used at checkout.
For more information, please refer to our Refund Policy.

10. Billing Errors

If you believe a billing error has occurred, please contact us immediately.
We will investigate the issue and resolve it promptly.

11. Changes to This Policy

We may update this Payment Policy from time to time.
Any changes will be posted on this page with a revised effective date.

12. Acceptance of Terms

By completing a purchase, you confirm that you have read, understood, and agreed to our Terms of Service, Payment Policy, and related procedures.

Contact Information

If you have any questions or concerns regarding this Payment Policy, please contact us:

SoleSwiss
Address: 5900 Balcones Dr Ste 100, Austin, TX 78731, United States
Phone: +1 (878) 216-2375
Email: support@soleswiss.com
Business Hours: Monday – Friday, 9:00 AM to 5:00 PM CST